甘味どろぼう ちいさなフレームメモ

■Click Post (Japan Post)

This is the shipping method for paper products.

Shipping costs are a low flat rate of 185 yen nationwide.

Products are delivered to your mailbox. You can also track your shipment with a tracking number for peace of mind.

[Delivery date and time cannot be specified] Please note.

*Customers who purchase paper products will automatically have their orders shipped via Click Post. Please note.

*If the product cannot be delivered to your mailbox due to its size, it will be delivered directly to you.

■Yu-Pack (Japan Post)

This is shipping via Japan Post's Yu-Pack service.

Matching items such as tableware and accessories will be shipped via Yu-Pack.

*Customers who purchase paper products will automatically have their orders shipped via Click Post. Please note.

[Shipping costs vary by destination as follows.]

-Regions with a shipping fee of 760 yen (tax included)-

Tohoku: Aomori, Iwate, Miyagi, Akita, Yamagata, Fukushima

Kanto: Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Yamanashi

Shinetsu: Nagano Hokuriku: Toyama, Ishikawa, Fukui

Tokai: Shizuoka, Aichi, Gifu, Mie

-Regions with a shipping fee of 840 yen (tax included)-

Kinki: Nara, Shiga, Kyoto, Osaka, Hyogo, Wakayama

-Regions with a shipping fee of 940 yen (tax included)-

Chugoku: Okayama, Hiroshima, Tottori, Shimane, Yamaguchi

Shikoku: Tokushima, Kagawa, Ehime, Kochi

-Regions with a shipping fee of 1,100 yen (tax included)-

Hokkaido

Kyushu: Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima

-Regions with a shipping fee of 1,220 yen (tax included)-

Okinawa You can check the delivery status using the tracking number.

The tracking number will be provided in the shipping completion email.

Orders with a total product amount of 12,000 yen (tax included) or more in a single order will receive free shipping. Please note that this does not apply to orders placed in multiple separate transactions.

■If you order paper products and matching items together

Paper products will be shipped via Click Post, and matching items will be shipped via Yu-Pack, so they will be delivered separately.

Please note that the shipping cost will be the combined total of Yu-Pack and Click Post.

Only Yu-Pack allows you to specify the delivery date and time.

*If you wish to have paper products and matching items shipped together for a gift or other reason, please let us know in the remarks column. Please note that when combined, the box will be larger, and the shipping cost will be combined. Thank you for your understanding.

Defective Products

Please contact us immediately upon receipt of the product. Please note that we cannot accept returns except in cases where the product is defective.

Return Period

Returns must be made within 7 days of product arrival.

Return Shipping Costs

If the product is deemed defective, we will bear the shipping costs.